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IT Business Analyst - Multiple Openings

Position Type:
Full-time
Experience:
4 - 6
Type:
Business Analasys
The IT Business Analyst role is part of Lowe's Business Analyst (BA) job family, which is ultimately responsible for delivering and leveraging analytics throughout the solution development lifecycle to ensure the optimal development, implementation, integration, user acceptance, and performance of Lowe's applications, systems, and processes both within and across business functions. Business Analysts are responsible for identifying business needs, assessing the impact of system or process changes, eliciting and documenting requirements, and providing insight to ensure requirements are translated into workable business solutions. These roles are also responsible for conducting user-acceptance testing and providing post implementation support to business stakeholders and end-users to ensure solutions meet the prescribed business requirements.
Responsibilities:
Develops moderately complex requirements for process or system solutions within assigned business domain by working closely with stakeholders and appropriate IT teams (e.g., Solutions Delivery, Infrastructure, Enterprise Architecture); leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (e.g., SMART); leveraging multiple business requirements gathering methodologies; documenting requirements throughout each stage of the project or initiative to ensure traceability; documenting comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions
Supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations for assigned domain; mapping current state against future state processes; identifying value gaps and opportunities for process enhancements or efficiencies; defining the impact of requirements on upstream and downstream solution components; providing recommendations to management on how to integrate requirements with current systems and business processes
Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions; recommending the need for additional data and/or services to address key business issues; researching third-party vendors as directed
Supports solution integration and acceptance testing and provides post implementation support to business domain stakeholders and end-users by defining user acceptance criteria; performing functionality tests to identify solution defects or shortcomings; escalating user problems as
appropriate; working with the Training department to assist in the development of training materials (e.g., FAQs, user guides, workflow charts) and training delivery as needed; serving as a liaison between business stakeholders and service providers (e.g., IT, third-party vendors) to
manage requests for additional scope or process changes
Supports continuous process improvement for assigned business domain by maintaining a thorough understanding of current business processes and how they functionally align with other business areas; researching competitors and industry best practices; recommending process improvements that align with sustainable best practices and the tactical goals of the business
Pursues self-development and effective relationships with others by organizing resources and information; openly sharing information, advice, and expertise with coworkers and customers; influencing others through technical explanations and examples; providing occasional mentoring to team members; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
Completes work assignments by applying up-to-date expertise in subject area; leveraging an understanding of policies, data, and resources to support projects or initiatives; collaborating cross-functionally to solve business problems; identifying and monitoring priorities, deadlines, and expectations; communicating progress and information; identifying, recommending, and implementing ways to address improvement opportunities
Required Minimum Qualifications:
Bachelor's Degree in Business Administration, Computer Science, CIS or related field and 4 years of experience in business analysis or a related field OR 6 years of comparable experience without a degree
Preferred Qualifications:
Master's Degree in Business Administration, Computer Science, CIS or related field
Certification of Competency in Business Analysis (CCBA)
2 years of work experience in a business role requiring interaction with senior leadership
4 years of experience in business case development and analysis

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